At YOUR CANCER THERAPY, we work to process and ship orders as quickly as possible while keeping your package secure and discreet.
Order Processing
- Orders are typically processed after payment has been successfully confirmed.
- Most orders are prepared and shipped within 24 hours of payment confirmation.
- Orders placed on weekends or holidays may require additional processing time.
Shipping Origin
All orders are shipped from the United States.
Shipping Destinations
We ship to customers within the United States and also offer international shipping to many countries. Shipping availability may vary depending on your location.
Shipping Charges
- United States: Flat shipping rate of $20 USD
- International Orders: Shipping charges are calculated based on the destination country during checkout.
Estimated Delivery Time
After your order has been dispatched, estimated delivery times are:
- United States: Approximately 2–5 business days
- International: Delivery times vary depending on the destination and local courier services.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, severe weather, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking details may take some time to become active after the shipment has been scanned by the carrier.
Discreet Packaging
All orders are shipped in plain, discreet packaging. Packaging does not display product names or branding on the outside, helping protect your privacy.
Incorrect Shipping Address
Please ensure your shipping information is correct before completing your purchase.
If you notice an error in your shipping address, contact our support team immediately. We can update your address only if your order has not yet been shipped. Once an order has been dispatched, shipping information can no longer be changed.
Shipping Delays
While we aim to dispatch orders promptly, occasional delays may occur due to:
- High order volumes
- Carrier service disruptions
- Weather conditions
- Customs clearance for international shipments
- Public holidays
We appreciate your patience if these situations arise.
Lost or Delayed Shipments
If your tracking information has not been updated for 6–7 business days, please contact our support team. We will work with the shipping carrier to help investigate the shipment status.
Need Assistance?
If you have any questions regarding shipping or your order, please contact our customer support team through our Contact page or email us at [email protected].